Grand America Hotel

A fine example of what a hotel and service should be --- Kazimar, at the front desk, checked us in and readily helped to sort out a billing question. The hotel itself from its grand lobby to our room was spotless, and with no whiff of the awful "perfumed cleaners" that many places use to make you think they cleaned. Thank goodness. Our suite was spacious, bright and on the back side of the hotel which was quiet and had nice views of the mountains. Even the parking garage was a pleasure to use. It was VERY well lit and VERY clean; unlike many parking garages it actually felt safe to me. A number of restaurants are in walking distance in the downtown area. I wouldn't hesitate to recommend this establishment.

Wow, it was beautiful and not what I expected, it exceeded all of my ideas of what I thought it was. The property is gorgeous. The pastries at the coffee shop was amazing, try the apple turnover!!

Concierge was warm, promt, and efficient both coming and going. Room cleanliness and appointment was expectedly impressive; nobody builds hotels like this anymore.Christmas! The Christmas displays were a real treat!

Absolutely stunning! Old world charm. Easy location and great self parking. Beds were very comfortable and rooms are gorgeous.